ORDERS: In addition to online orders, orders can be submitted by phone, fax or emailed to us. Most orders ship same day. We do not ship on weekends or holidays. Wholesale orders require a $50 minimum order. All online orders must be prepaid with credit card.
SHIPPING: Shipping cost is based on weight and is shipped via FedEx unless other arrangements are made in advance or during the checkout process. The FREE SHIPPING offer is based on total order amount. Once you surpass the free shipping amount, FREE SHIPPING will be an available option while checking out. You may still select a different option if you require a different shipping method. FREE SHIPPING is only available as FedEx Ground. If your shipping location requires a shipping method other than FedEx Ground, FREE SHIPPING will not be available for your order and a different shipping method must be chosen.
To qualify for FREE SHIPPING, your order must meet or exceed the following dollar amounts:
Retail Customers, Free Shipping will apply to orders over $35.
Wholesale Customers, Free Shipping will apply to orders over $500.
Free Shipping is only available to customers within the 48 Contiguous United States. Your location is based on your shipping address. Shipping outside the 48 Contiguous United States will pay FedEx Shipping Rates, plus, depending on location, a shipping & handling service fee.
Currently, California Mango/Beautiful Feet only ships to the 48 contiguous United States. If you are located outside of the 48 contiguous states, please call customer service at (800) 656-2646 before placing your online order.
RETURNS: No returns will be accepted by California Mango unless it is assigned a return authorization number. California Mango will gladly exchange any defective merchandise at no cost. Customer must notify California Mango within 10 days after receipt. For damages caused by shipping company, customer will be required to contact them directly. The following items are non-returnable; Out dated packaging, Discontinued items, Close outs & Promotional Items.
To request a Return Authorization Number, please call Customer Service at (800) 656-2646.
RESTOCKING FEE: Any products returned to California Mango must be in current packaging and in resalable condition. There will be a 25% restocking fee on authorized returns.